Once the player has completed the transaction in their online account via the ABSA Bank app or the ABSA Bank website, the ticket purchase cannot be cancelled or reversed.
This is a prevalent term in the terms and conditions of most online lottery systems, including ABSA Bank’s, where tickets are reserved on behalf of players after a successful transaction.
The transaction is completed and becomes non-refundable to ABSA Bank from ITHUBA or ABSA Bank to online lottery players after the automatic provision from the National Lottery Operator has been made.
When buying lotto tickets online in South Africa, it’s the same as it is in the rest of the world.
Online ticketing businesses can assign tickets in remote countries on behalf of players all over the world, but they can’t refund lotto tickets purchased on their websites since they can’t get a refund from the country’s remote National Lottery Operator.
Refunds for lottery tickets purchased online or offline are uncommon. Private online lottery ticket websites will occasionally repay players or offer incentives and extra benefits, but only in exceptional circumstances.
Most online lottery systems allow players to enter tickets for multiple draws in a row and have all of their purchases billed at once. Many lottery players who are purchasing tickets for the first time are unfamiliar with the terms of their purchase and make mistakes.