Once the player confirms the transaction in their online account via the Nedbank Bank app or the Nedbank website, the ticket purchase cannot be cancelled or reversed.
This is a prevalent term in the terms and conditions for most online lottery services, including Nedbank, where tickets are reserved on behalf of players after the transaction is finalized. Thus the transaction on non-refundable to Nedbank from ITHUBA or Nedbank to online lottery players after the automatic ticket provision from the national lottery operator has been made.
When buying lotto tickets online in South Africa, it’s the same as it is anywhere else.
Online ticketing businesses can assign tickets in remote nations on behalf of players all over the world, but they can’t refund lottery tickets purchased on their websites since they can’t get a refund from the country’s remote National Lottery Operator.
It’s uncommon to get a lottery ticket refund, whether you bought it online or offline. In some occasions, private online lottery ticket websites will refund players or offer incentives and bonuses, but only in exceptional cases.
Most online lottery systems allow players to purchase tickets for multiple draws in a row and have all of their transactions billed at once. Many new lottery players are unfamiliar with the terms of their draw purchases and make mistakes.