With the Nedbank app, how will I know whether I won the lottery?
Nedbank will tell you if you win within two business days after the draw. You’ll receive an SMS notification with information on the rewards you’ve won. The SMS will include a reference number, the date on which your winnings will be paid to you, and a contact number in case you have any questions.
Only R50 000 in winnings will be deposited into your account by Nedbank bank. Lottery prizes of more over R50,000 must be claimed directly at Ithuba.
How do I go about getting my lotto prizes from Nedbank?
Call the Nedbank Contact Center at the number provided in the SMS and submit your account number and reference numbers to the consultant. The consultant will advise you on the status of your payout based on the information you supply. In 3 to 5 business days, your wins will be credited to your bank account.
How can I claim prizes from Ithuba if I win more than R50,000 on the mobile app?
The SMS will also include the reference number, draw date, winning amount, and Ithuba contact number, as well as instructions on which documents to bring when visiting Ithuba headquarters.
What if you didn’t receive an SMS from Nedbank?
There are occasions when SMS messages are not sent owing to a variety of factors. Simply provide your account and ID number to the Nedbank service center and a representative will assist you.
When will the winner’s SMS be sent?
Only Nedbank bank winners receive a winning SMS 24 hours after the draw.
Why is it safer to play the lottery using the Nedbank mobile app than to buy real tickets?
You don’t have to worry about losing your physical ticket if you play Lotto and/or Powerball using the FNB mobile banking app. When you play your favourite lottery games on your phone, you may not only play at any time and from any location, but you will also be notified of your winnings without ever having to visit a physical lottery kiosk with your tickets.
Simply buy a single draw ticket or many weekly draws with a single purchase and wait for your winning SMS.